Appointments

Making an Appointment

To make an appointment simply phone the surgery on
01226 743221 between 8am and 6.30pm Monday to Friday.

Please be prepared to give our staff information that will help them to make you the most suitable appointment.

Specialist areas: Minor surgery provided by Dr van der Riet & Dr Roisin Cartwright-Terry, Depo-Provera (contraceptive injection) by Practice Nurse, Nexplanon (contraceptive implant) by Dr Lockwood & Dr Cartwright-Terry, Coil fit & removal by Dr Lockwood, Depo-Medrone (joint injections) by Dr Farmer, Dr Lane & Dr Ward.

Telephone Consultations

Unsure whether or not you need to see a doctor at the surgery? Our GPs are available for telephone triage for advice which might save you a trip to the surgery.

Booking Online

A selection of appointments are also available for booking online. If you are interested in using this service please ask the receptionist for more details. You will be provided with the appropriate access codes and password after which you may follow this link to book your appointment online:

Login to EMIS to book an appointment online.

Nurse Appointments

Nurse appointments are all bookable in advance.

Home Visits

Home visits are made daily to those patients the doctor feels are too ill or too immobile to come to the surgery. If you require a non urgent home visit please phone before 11am. When requesting a visit be prepared to give the receptionist some information (describe your symptoms) as this will help the doctor to decide whether a home visit is necessary and to establish the urgency of your call. Please remember that the doctor can see several people at the surgery in the time it takes to drive to a patient's home. Also, when visiting people at home, the doctor does not have the facilities which the surgery provides. Nevertheless, home visits are an important part of the health service and you should feel you can ask for a doctor's visit if you fee you need one.

Test Results

If a doctor has asked you to make another appointment to review test results, please tell the receptionist in order to ensure the results are available for your return appointment. Results will only be given to the patient unless prior written authorisation has been given to disclose to a third party.

Get Better Without Antibiotics

Find out how to get better from common illnesses without having to use antibiotics...click here to read more.

Choice of Practitioner

Patients are registered with the practice rather than individual GPs. However patients may request to be seen by a practitioner of their choice. Where a patient wishes to exercise this right, the patient may have to wait longer to see their preferred practitioner. The patient may be asked to accept an alternative if, for example, a service required is delivered by another professional member of the practice.

Wheelchair access

Wheelchair access is available to all rooms on the ground floor. A toilet with disabled access is also provided. There is lift access to the second floor.

Languages

There is a translation service available for various languages. Please contact the practice on 01226 743221 to make arrangements.