Walderslade Surgery Total triage system

As of 01/09/2026, any request for a GP appointment will be reviewed by our medical team first, who will then decide what to do. This new system is often referral to as ‘total triage’. Receptionists will not be able to directly book a GP appointment for you but they can help you with completing the short form to request an appointment. It is very important that you ensure that your contact number is up to date on your medical record (if you change your address or phone number you must let us know).

To avoid waiting on the telephone queue, you can complete the GP appointment request form online or via the NHS App. You can also set up our own NHS App profile to manage those of your children (if applicable). See below for more information